American Airlines Inflight Wifi – aainflight.com WiFi [Free]

explore-american-airlines-inflight-wi-fi-aviatechchannel

American Airlines (AA or AAL) is one of the major carriers in the United States with its headquarters in Fort Worth, Texas. It is known as the world’s largest airline in terms of fleet capacity, passengers carried and revenue generated.

Talking about fare classes or cabin services, American Airlines features Flagship First, Flagship Business, First Class, Premium Economy, Main Cabin Extra, and Main Cabin. All these cabin classes offer various amenities and perks.

American Airlines Inflight Wifi is one of the attractive amenities provided to passengers throughout the entire flight. How you can use AA Inflight Wifi and is it available for free? Let’s find out in this article.

How to connect to American Airlines Wi-Fi? (Steps for Phone and Tablet)

You can connect to AA Inflight Wi-Fi on your phone, or tablet by following the 3 easy steps.

connect-aainflight-wi-fi-on-phone-and-tablet-aviatechchannel

Step 1: Activate Airplane Mode and Connect to “AA-Inflight”

First of all, you need to enable Airplane mode on your device and then turn on Wi-Fi settings. After that, connect to the SSID “AA-Inflight”.

Step 2: Launch the internet browser and access aainflight.com

After establishing a successful connection to the SSID “AA-Inflight”, you will be automatically redirected to aainflight.com. If this doesn’t happen, you can open your internet browser and access aainflight.com

Step 3: Purchase a Wi-Fi pass or subscription

As you access aainflight.com, you can purchase a Wi-Fi Pass or subscription.

How to connect to American Airlines Wi-Fi on Laptop?

how do i connect to american airlines inflight wifi aviatechchannel

To connect to American Airlines Wi-Fi on your laptop, follow these steps:

  1. Open the Wi-Fi settings on your laptop and search for available networks.
  2. Look for the network named ‘aainflight.com’ in the list of available Wi-Fi signals.
  3. Click on the ‘aainflight.com’ network to connect to it. If prompted, enter the necessary password or accept any terms and conditions.
  4. Once connected, open a web browser on your laptop.
  5. If you are automatically redirected to the American Airlines Wi-Fi login page, follow the on-screen instructions to sign in or purchase a Wi-Fi plan.
  6. If you are not redirected automatically, manually enter the web address ‘aainflight.com’ in the address bar of your browser and press Enter.
  7. The American Airlines Wi-Fi login page should now load. Follow the provided instructions to sign in or purchase a Wi-Fi plan.
  8. After successfully signing in or purchasing a plan, you should be connected to the American Airlines Wi-Fi network on your laptop.

How to Buy An American Airlines Wi-Fi Subscription?

American Airlines Inflight Wifi is available on select domestic and international flights. You can purchase a Wi-Fi pass for as little as $10. Also, you can access aa.com (the official website) for free during your flight.

Wi-Fi SERVICEPRICEAVAILABILITY
All-Day Pass$14 + taxDomestic Flights
Traveller Pass$39.95 + taxDomestic Flights
2-Hour pass$12 + taxInternational flights on Boeing 777-300ER
4-Hour Pass$17 + taxInternational flights on Boeing 777-300ER
Entire Flight$19 + taxInternational flights on Boeing 777-300ER

Note: You don’t need to create an AAdvantage account to purchase a single-use Wi-Fi pass as you can buy it as a guest. But, if you are an AAdvantage member, and log in before purchasing the Wi-Fi pass, you can switch devices.

American Airlines Inflight Wifi Subscription

american airlines inflight wifi subscription plans aviatechchannel

Besides normal pricing, AA passengers can purchase a monthly Wi-Fi subscription plan. This option is better for those flying frequently with AA.

Wi-Fi SUBSCRIPTION PLANPRICEVALIDITY
Monthly Plan$49.95Valid only on North American flights within the United States or between the United States and Canada, Mexico, the Caribbean, or Central America
2-Device Monthly Plan $59.95Valid only on North American flights within the United States or between the United States and Canada, Mexico, the Caribbean, or Central America

You can easily purchase the monthly Wi-Fi subscription plans which renew every month automatically. It can be canceled at any time. 

There are two monthly subscription plans available; the first one is for using one device at a time while the 2-Device plan is for using the internet on two devices simultaneously.

To purchase a monthly Wi-Fi Subscription plan, you need to meet the following requirements.

  • You must be an AAdvantage member.
  • Your AAdvantage account must hold a valid primary credit or debit card or other supported forms of payment.
  • Your email address must have been saved in your AAdvantage account.

The American Airlines Wi-Fi subscription plan is valid on most domestic flights within the United States, and between the U.S. and Canada, Mexico, the Caribbean, and Central America. The Wi-Fi service availability is subject to network coverage.

IMPORTANT NOTE: Please note that certain credit or debit cards or other payment forms may not be used for Subscription Plan purchases. Addresses in U.S. territories such as Guam and Puerto Rico do not qualify. Access will start immediately once your purchase is complete. Your Subscription Plan is personal to you and non-transferable and non-sublicensable. Sharing your Subscription Plan or subscription credentials with any person or entity is prohibited, unless expressly pre-approved by American Airlines.

American Airlines Inflight Wi-Fi Coverage

American Airlines offers upgraded and high-speed inflight Wi-Fi on select domestic and international flights. Passengers can surf the internet, check emails and use video streaming platforms like Netflix, HBO, and Hulu.

AA Inflight Wi-Fi is not available for free as you need to purchase a Wi-Fi pass or subscription plan.

The airline has partnered with Wi-Fi providers including Intelsat, Viasat, and Panasonic to offer high-quality and reliable internet service high up in the sky.

american airlines inflight wifi providers aviatechchannel
American Airlines Inflight Wifi Providers

American Airlines Inflight Wifi Gogo (an Intelsat Company)

In partnership with Gogo (an Intelsat Company for commercial aviation), American Airlines offers wireless entertainment features including TV shows and the latest movies. Passengers need to install the Gogo Entertainment App to enjoy in-flight entertainment.

You need to make sure the Gogo Entertainment App available in Google Play and App Store is already installed before your flight. After connecting to the inflight wifi you can look for the entertainment banner when launching the internet browser.

American Airlines Wifi for Domestic Flights

American Airlines inflight Wi-Fi is available on the majority of flights within the United States. Passengers can purchase Wi-Fi prior to their flight by accessing the Wi-Fi site or can also purchase it on board the aircraft.

Passengers can use American Airlines’ official website (aa.com) for free on all flights equipped with inflight Wi-Fi.

American Airlines Wifi for International Flights

American Airlines Inflight Wifi for international flights is available on Boeing 777-300ER flights only. To use the Wi-Fi on international flights, passengers must purchase it on board as there is no option to pre-purchase international Wi-Fi.

American Airlines Inflight Wifi App

You can use the American Airlines app on your device. The app is available on App Store and Play store. Also, you can install the Gogo entertainment app and enjoy the latest movies and TV shows on your flight.

american-airlines-app-gogo-entertainment-aviatechchannel

How to check if your American Airlines flight has Wifi?

American Airlines advises its passengers to check their boarding pass, or flight status in advance to know what’s on their flight including Wi-Fi availability.

You can visit the Flight Status page, and search for your flight with the flight number, or origin/destination & date. Once you find your flight, you can check the status, and search for the ‘Wi-Fi’ icon to verify your flight has Wi-Fi.

aa flight status check aviatechchannel

In the example above, we have selected Los Angeles International Airport (LAX) as the departure airport, and John F. Kennedy International Airport as our destination airport. The departure date is March 1. Once the ‘Search’ button is clicked, the system displays all the flights departing from LAX for JFK on March 1, 2023.

aa lax jfk flight lists aviatechchannel

After you click the ‘Check Status’ button, you will get detailed information including departure time, arrival time, flight alters, and Wi-Fi availability.

american airlines lax jfk flight status aviatechchannel

Here you can see Wi-Fi is available on our AA Flight 118 from LAX to JFK, and the aircraft is Airbus A321 Transcon.

aa flight status lax dfw jfk aviatechchannel

In this other example, our flight to JFK from LAX is a connecting flight via Dallas/Fort Worth (DFW) Airport. The first flight is operated by Airbus A321 from LAX to DFW in which high-speed Wi-Fi is available. Likewise, the final flight from DFW to JFK is operated by Boeing 737-800 which is also equipped with inflight Wi-Fi.

So, you can check the flight status to ensure your AA flight is offering inflight Wi-Fi.

American Airlines Inflight Wifi Speed

The inflight Wi-Fi available on American Airlines flights is offered by three Wi-Fi providers namely Gogo, Panasonic, and ViaSat. The speed and reliability of the internet service may differ from company to company.

American Airlines Inflight Wifi Refund

The Inflight Wi-Fi subscription offered by AA is non-refundable except under the following conditions.

  • If you cancel your monthly Wi-Fi subscription plan at least two days before the monthly renewal date.
  • If you do not cancel 2 days prior but cancel before your monthly renewal date.

To process your refund, you are required to contact American Airlines Customer Care.

American Airlines Wifi Customer Service Support

If you need assistance or have queries about the inflight Wi-Fi service, you can contact AA, or the Wi-Fi providers (Gogo, Viasat, and Panasonic) via Live Chat, Email, or Phone.

Wi-Fi Customer AssistanceLive ChatPhoneEmail
AA Wi-Fi Subscription PlanAAinflight Support1-844-994-4646[email protected]
GogoGogo in-flight Custhelp1-877-350-0038custhelp.gogoinflight.com
ViasatViasat Contact1-888-649-711
Panasonic1-866-924-3715[email protected]

Is Wifi free on American Airlines?

American Airlines Inflight Wifi is not available for free as you need to pay for an all-day pass, hourly Wi-Fi pass or purchase a monthly subscription. The only free option is using aa.com by just connecting to the AA inflight Wifi.

Is American Airlines Wifi free with First Class? 

There is no free Wi-Fi service available on American Airlines flights with First Class or other fare classes. 

American Airlines offers 30 minutes of free Wi-Fi access to test out Wi-Fi service on the aircraft equipped with Viasat technology as part of the ongoing trial. To get this free Wi-Fi, passengers are required to watch a sponsored video. (This complimentary Wi-Fi access may not be provided for a long period.)

Can I buy Wifi on American Airlines?

Passengers can buy AA inflight Wifi on board by connecting to the SSID “AA-Inflight”. After establishing a successful connection, they can launch an internet browser and access aainflight.com to purchase inflight Wi-Fi.

How to save on AA In-flight Wi-Fi Purchases?

If you are an American Airlines credit card holder, you can enjoy savings on inflight Wi-Fi purchases using your credit card.

AA passengers owning a CitiBusiness/AAdvantage Platinum Select Mastercard receive 25% savings on AA inflight Wi-Fi purchases when using their Mastercard.

Likewise, AAdvantage Aviator Silver Mastercard and AAdvantage Aviator Red Mastercard holders enjoy up to $25 back as statement credits on inflight Wi-Fi purchase each anniversary year on AA-operated flights.

American Airlines Inflight Wifi not working (Solutions)

If your AA Inflight Wifi is not working, you can check the settings on your device or seek assistance from the flight attendant.

You can go through some checks listed below to see if it works.

  • Ensure Airplane mode is enabled on your device and is connected to the SSID “AA-Inflight”.
  • If you are not redirected to the Wi-Fi portal after connecting, you can type aainflight.com’ in your browser which will take you to the portal.
  • Check the network settings on your device to find out any issues.

Conclusion on American Airlines Inflight Wifi

If you are planning to fly with American Airlines, you can enjoy AA Inflight Wifi offered in partnership with Gogo (an Intelsat Company), Panasonic, and Viasat technology. All these companies feature reliable internet however, Viasat is equipped with the latest technology that can provide high-speed internet along with streaming capability from aircraft pushback to park.

You can purchase a Wi-Fi pass or subscriptions on board or before your trip. But for international flights, purchasing is available on board only.

FAQs on American Airlines Inflight Wifi

Is the Wi-Fi free on American Airlines?

Inflight Wifi service on AA flights is not available for free as you need to pay for an all-day pass, hourly Wi-Fi pass or purchase a monthly subscription. However, you can use the official site ‘aa.com’ for free on all flights equipped with Wi-Fi.

How do I get free internet on American Airlines?

Free internet access is not available on American Airlines flights but you can simply connect to the inflight Wi-Fi and use the ‘aa.com’ site for free.

How do I log into American Airlines Wi-Fi?

First of all, enable Airplane mode on your device and connect to the Wi-Fi SSID “AA-Inflight”. It will take you to aainflight.com where you can purchase Wi-Fi passes or subscription plans.

Does American Airlines use Gogo?

Yes, American Airlines is in partnership with Gogo to offer the Gogo Entertainment app and Inflight Wi-Fi service.

Previous articleA Guide to Using United Airlines Wifi (3-Steps to Connect)
Next articleJetBlue Inflight WiFi (Fly-Fi): High-speed & reliable internet for Free!
Suman Karki
Suman Karki is the founder of the AviaTech Channel blog and YouTube Channel. He is a passionate aviation enthusiast and holds experience working as a Ground Operations Officer for Swissport International. He is currently serving as a Flight Data Feeder for FlightAware (a US-based company for Flight Tracking). Besides, he has worked as an aviation content editor for various aviation media.

LEAVE A REPLY

Please enter your comment!
Please enter your name here