United Airlines is one of the major airlines in the United States with its headquarters at Willis Tower in Chicago, Illinois. The airline operates flights to over 230 domestic destinations and 118 international routes around the globe with more than 800 fleet capacity.
United currently operates from 8 hubs located at different airports across the country. The major hubs include Chicago-O’Hare (ORD), Denver (DEN), Guam (GUM), Houston/George Bush (IAH), Los Angeles Int’l (LAX), Newark Liberty (EWR), San Francisco (SFO), and Washington Dulles (IAD).
In this blog, we will explore ‘What Terminal is United at ORD?’ with a terminal map, gates, arrival/departure information, lounge, amenities, and more.
Without further ado, let’s get started.
Table of Contents
What terminal is United Airlines at O Hare?
Chicago O’Hare International Airport (ORD) is the major international airport serving Chicago Metropolitan Area. The airport is located at an elevation of 668 ft (204 m) above mean sea level (AMSL).
ORD is the primary hub for United Airlines, and American Airlines while it is also the focus city for Spirit Airlines and Polar Air Cargo.
Talking about the airport infrastructure, ORD is equipped with four passenger terminals namely Terminal 1, Terminal 2, Terminal 3, and Terminal 5. These terminals accommodate a total of 191 gates along with 9 Concourses.
United Airlines operates domestic, and international flights from Terminal 1, Terminal 2, and Terminal 5 at Chicago O’Hare International Airport.
United, and United Express operates the majority of flights from Terminal 1, and Terminal 2 whereas Terminal 5 is specially used for International Arrival flights.
Facilities available at United Airlines LAX Terminal
- Kiosk Check-in/Customer Service Center
- Ticketing/Check-in
- Baggage Claim
- Animal Relief Area
- United Polaris Lounge
- United Club Location
- United Premier Check-in
- Nursing Room
- Security Walkway
- TSA Pre-screening Program
- Shuttle Service includes bus, monorail, and train transport.
ORD is a large, and busy airport so, United recommends its passengers arrive at least 2 hours before their domestic departure, and 3 hours prior to scheduled international departure.
Customers are also recommended to use the United App which is a great way to check flight status, check-in online, and find gate information. Besides, the app can also be used to order food and drinks, and to get live updates on flight delays, and cancellations.
Traveling with your pets via United flights?
Please go through United Airlines Pet Policy to travel safely with your furry friend.
O’Hare Airport Ground Transporation Facility
- Shuttle/Buses – There are a number of shuttles and regional buses that service O’Hare International Airport, making it easy for passengers all over the region to travel to and from the airport.
- Taxis – There are Taxi Stands at the lower level curb front (outside of Baggage Claim) at each terminal. Taxi service is available to Chicago and suburban destinations.
- Limousines – Limousines are available for both City of Chicago and suburban destinations.
- Rideshare – Ridesharing companies like Uber or Lyft offer paid transportation services through an online application or digital platform. They connect passengers with drivers who provide hired vehicle services in advance.
- Rental Cars – 11 car rental companies are located in the Multi-Modal Facility (MMF).
- Public Transit – There are a few different public transportation options that make O’Hare International Airport easily accessible.
United Airlines Chicago Terminal Map
Chicago O’Hare International Airport features 4 passenger terminals with nine lettered Concourses.
As you can see in the terminal map above, the four terminals are arranged next to each other. Terminal 1, Terminal 2, and Terminal 3 are interconnected while Terminal 5 is separated.
United Airlines operates from Terminal 1, Terminal 2, and Terminal 5 at ORD Airport. Passengers can use transfer shuttle services, bus, monorail, or train transport to move between four terminals at the airport.
How many gates does United have at ORD?
The four terminals at Chicago Airport feature a total of 191 gates along nine lettered Concourses. Terminal 1 holds Concourses B, and C with a total of 50 gates whereas there are a total of 41 gates in Terminal 2 with Concourses E, and F.
Likewise, Terminal 3 accommodates 79 gates in four concourses (G, H, K, and L). You can find only one Concourse M with 40 gates in Terminal 5.
United Airlines uses Gates M1 to M21 at Terminal 5, and Gates E1-E16, & Gates F1-F28 at Terminal 2. Gates B1 through B24, and Gates C10 through C31 are available for United flights in Terminal 1.
| TERMINAL FEATURES | TERMINAL 1 | TERMINAL 2 | TERMINAL 5 |
| UNITED GATES | Gates B1 through B24, and Gates C10 through C31 | Gates E1 through E16, and Gates F1 through F28 | Gates M1 through M21 |
| TICKETING/CHECK-IN SERVICE | Available | Available | N/A |
| UNITED PREMIER CHECK-IN | Available | Available | N/A |
What Terminal is United Departures at ORD?
All United Airlines departure flights at ORD airport are handled from Terminal 1, and Terminal 2. Domestic, and international flights take off from these terminals.
If you are flying domestically, your flight may depart from either Terminal 1 or Terminal 2. Check the gate number for your flight on your boarding pass.
What terminal is United Arrivals at ORD?
United Airlines arrival flights in Chicago are operated from Terminal 1, Terminal 2, and Terminal 5.
Terminal 1, and Terminal 2 specially handle domestic flights operated by United, and United Express whereas Terminal 5 takes care of international arrivals.
Does Chicago O’Hare have a United Lounge?
You can find both United Polaris Lounge, and United Club at Chicago Airport.
United Airlines offers United Polaris which is popularly known as the international premium cabin travel experience. As per the airlines, Polaris was introduced to provide better sleep in the sky to international travelers.
Some attractive amenities offered by the United Polaris include:
- United Polaris Lounges with rest spaces
- High-end pre-flight dining options
- Custom-designed personal onboard suite with added privacy
- Comfort and Convenience
- Sleep-focused amenities including Saks Fifth Avenue Luxury Bedding
- Premium Skincare products from Sunday Riley
- Earplugs and an ergonomic eye mask
- Cool-gel pillows at each seat
- Pajamas upon request on flights longer than 12 hours
- Reimagined Dining options and much more.
In Chicago, you will find United Airlines Polaris Lounge near Gate C18 (Terminal 1) which is available to international premium cabin travelers. Amenities offered by the United Airlines Polaris Lounge at ORD are listed below.
- Pre-flight dining option with an extensive buffet (Hot and Cold Selections)
- Dining with table service.
- Beverage of your choice that includes specially curated wines, premium spirits, craft brews, and handcrafted cocktails.
- Spa-like Shower Suites
- Tucked-away Quiet Suites
- Daybeds and Soft Lighting
In addition to the United Polaris, you will find United Club near Gate B6 (Terminal 1), and near Gate F5-F9 in Terminal 2. This club allows you to relax while you wait for your flight with United Airlines. To access this club, you need to purchase a membership.
The main amenities offered by the United Club at ORD include:
- Breakfast and Afternoon Snacks
- Beverages include wine, spirits, and select beer.
- High-speed Wi-Fi
- Personalized Travel Assistance
Those passengers who don’t have access to United Club at ORD airport can visit several restaurants in the terminals to enjoy delicious cuisines and beverages. In addition, they can purchase a variety of goods at retail shops.
United Airlines Parking at ORD Airport
There are various parking spaces available at Chicago O’Hare International Airport including Economy Parking, Main Garage Hourly Parking, Main Garage Daily Parking, Daily Lot Parking, Terminal 5 – Lot D Parking, Valet Parking services, and Reserved Parking.
The parking fees range from $3 per hour to $42 per day depending on the parking location. For more extended parking, the Economy Lot is the best option at ORD airport because the rate range between $15 and $22 per day.
Parking Rates at ORD Airport
| PARKING TIME | RATE |
| Hourly | $3/first hour |
| Daily | $42 |
| Economy F | $22 |
| Economy G | $15 |
| Economy H | $15 |
| Terminal 5 – Lot D | $3/first hour |
Car Rental Services at O’Hare Airport
Chicago O’Hare Airport is served by various rental car companies located in the Multi-Modal Facility (MMF). Passengers need to use the Airport Transit System (ATS) to get to the MMF from the ORD Terminals.
There are 11 rental car providers located in ORD’s MMF including Alamo, Avis, Budget, Dollar, Enterprise, Fox, Hertz, National, Payless, SiXT, and Thrifty.
| ORD CAR RENTAL COMPANIES | CONTACT NUMBER |
| Alamo | (844) 354-6962 |
| Avis | (773) 825-4600 |
| Budget | (800) 218-7992 |
| Dollar | (800) 800-4000 |
| Enterprise | (855) 266-9289 |
| Fox | (323) 593-7485 |
| Hertz | (800) 654-3131 |
| National | (800) 367-6767 |
| Payless | (800) 729-5377 |
| SiXT | (888) 749-8227 |
| Thrifty | (800) 847-4389 |
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Conclusion on ‘What terminal is United at ORD?’
As we come to the end of this blog, we explored ‘What Terminal is United at ORD?‘ with the terminal map, arrivals/departures, parking facility, United Polaris, United Club, and more.
In a nutshell, United is among the major airlines operating regular flights to and from Chicago O’Hare International Airport. Both Terminals 1 and 2 are used for domestic, and international departures. Besides, Terminal 5 is also used for international arrivals.
If you’re flying with United from ORD airport, don’t forget to check the flight status in advance. You can do this on the airline’s official website or mobile app.
Let’s conclude with some key points below.
- ORD features four passenger terminals (Terminal 1, Terminal 2, Terminal 3, and Terminal 5).
- United Airlines operates from Terminal 1, Terminal 2, and Terminal 5.
- All domestic and international flights operated by United, and United Express are handled from Terminal 1, and Terminal 2. Terminal 5 is allocated for International arrivals only.
- United Airlines offer United Polaris Lounge and United Club at Chicago Airport.
- ORD Airport offers sufficient on-site parking facilities where passengers and visitors can park their vehicles by paying hourly or daily charges.
- Rental Cars, Shuttle Service, Regional Buses, Taxi Service, Limousine, Rideshare, and Public Transit are the ground transportation services available at the airport.
FAQs on What Terminal is United at ORD
What terminals does United use at ORD?
United Airlines operates from Terminal 1, Terminal 2, and Terminal 5 at ORD airport. United, and United Express flights are handled from these terminals. Terminal 5 especially operates United international arrivals.
What gate is United Airlines at O Hare?
United Airlines uses Gates B1 through B24, Gates C10 through C31, Gates E1 through E16, Gates F1 through F28, and Gates M1 through M21 at O Hare.
Where does United fly out of Chicago?
United Airlines flies to various domestic and international destinations from Chicago O’Hare International Airport.
What airlines fly out of Terminal 3 at O Hare?
American Airlines, Cape Air, Denver Air Connection (Key Lime Air), Iberia Airlines, Japan Airlines, and Spirit Airlines fly out of Terminal 3 at O Hare.
